Customer Reviews |
| 6 Reviews Total | |
- 4.0 Would shop here again
- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 2.0 Customer support
- 4.0 Availability of product you wanted
- 4.0 Order tracking
- 3.0
- 3.0 Clarity of product information
- 3.5 Selection of products - Types of products available
- 3.5 Ease of finding what you are looking for
- 3.0 Overall look and design of site
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by Mic, Saturday, May 19, 2012 12:45 AM
Products appear to be fine and arrived on time. Phone calls not returned when company called a negative, I hope the parts are as advertised. I tried for 5 days to reach Rich's by phone to no avail and never received a return call after leaving a message. I'm running blind on part quality but I have to give it a shot because I needed them so I ordered blind. Hope ya don't let me down.
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- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.0 Order tracking
- 4.0 Availability of product you wanted
- 4.0 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 4.5
- 4.0 Overall look and design of site
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by unmeaty, Tuesday, May 08, 2012 9:51 AM
Yes fine fine everything was fine...I remember a time when you could just order something without being harassed for a rating of the service. Yes, everything was shipped as it should have been and arrived and it was the part I ordered. Am I supposed to congratulate a company for doing what it was supposed to? Given the fact that stores are keeping less and less in stock and relying more and more on online purchases, maybe we can stop with these incessant emails asking for evaluations and just make it understood that if you didn't get a complaint, then everything was fine. Using your customers for active free market research is tacky, but I guess that's just the world we live in.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 3.5 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Clarity of product information
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by Cathy, Monday, May 07, 2012 2:43 PM
I liked the service, availabilty of information regarding the part and further information on the availabilty of parts for the gaming system and "how to fix it". I have mentioned your company's name to families, friends and my family's "AirSoft Team's memberss" as they are all gamers and computer users. Excellent shopping experience.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 4.0
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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by Fred, Thursday, March 15, 2012 10:57 AM
Excellent transaction, thank you! I needed a cable for a discontinued game console, googled, and this site came up, you had it, easy navigation, complete product info, easy purchase completion. A wonderful transaction experience, thanks much!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Janix, Friday, March 09, 2012 9:51 AM
I am really glad that these guys still sell the piece that I needed. Now my old Playstation 1 runs like new. Thanks guys.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Jim, Wednesday, February 29, 2012 8:27 AM
Had the part I needed; received in expected lenght of time ; reasonably priced and high quality. Thank you! I very much like the way the web site is laid out and the ease of checking out. Thanks
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