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RichsPSXParts.com

RichsPSXParts.com Store Details
7,953 customers have rated this store since June 2004

 
4.7
See all ratings
All Ratings
  • 4.6 Variety of shipping options
  • 4.7 Charges stated clearly before order submission
  • 4.5 Ease of finding what you are looking for
  • 4.4 Prices relative to other online merchants
  • 4.4 Clarity of product information
  • 4.7 Product met expectations
  • 4.8 On-time delivery - Product arrived when expected
  • 4.7 Would shop here again
  • 4.4 Customer support
  • 4.2 Overall look and design of site
  • 4.7 Shipping charges
  • 4.7 Order tracking
  • 4.4 Selection of products - Types of products available
  • 4.8 Availability of product you wanted
  • 4.7 Overall satisfaction
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 1419 Air Rail Ave
Virginia Beach VA 23455
UNITED STATES
Customer Service: Tel: (757) 965-3317
Email: orders@richspsxparts.com
Web site: http://www.richspsxparts.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
6 Reviews TotalReviews 1 - 6 of about 6
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 2.0 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 3.0 
  • 3.0 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
by Mic, Saturday, May 19, 2012 12:45 AM
Products appear to be fine and arrived on time. Phone calls not returned when company called a negative,
I hope the parts are as advertised. I tried for 5 days to reach Rich's by phone to no avail and never received a return call after leaving a message. I'm running blind on part quality but I have to give it a shot because I needed them so I ordered blind. Hope ya don't let me down.
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.5 
  • 4.0 Overall look and design of site
by unmeaty, Tuesday, May 08, 2012 9:51 AM
Yes fine fine everything was fine...I remember a time when you could just order something without being harassed for a rating of the service. Yes, everything was shipped as it should have been and arrived and it was the part I ordered. Am I supposed to congratulate a company for doing what it was supposed to? Given the fact that stores are keeping less and less in stock and relying more and more on online purchases, maybe we can stop with these incessant emails asking for evaluations and just make it understood that if you didn't get a complaint, then everything was fine. Using your customers for active free market research is tacky, but I guess that's just the world we live in.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 3.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by Cathy, Monday, May 07, 2012 2:43 PM
I liked the service, availabilty of information regarding the part and further information on the availabilty of parts for the gaming system and "how to fix it". I have mentioned your company's name to families, friends and my family's "AirSoft Team's memberss" as they are all gamers and computer users.
Excellent shopping experience.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Fred, Thursday, March 15, 2012 10:57 AM
Excellent transaction, thank you!
I needed a cable for a discontinued game console, googled, and this site came up, you had it, easy navigation, complete product info, easy purchase completion. A wonderful transaction experience, thanks much!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Janix, Friday, March 09, 2012 9:51 AM
I am really glad that these guys still sell the piece that I needed. Now my old Playstation 1 runs like new. Thanks guys.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Jim, Wednesday, February 29, 2012 8:27 AM
Had the part I needed; received in expected lenght of time ; reasonably priced and high quality. Thank you!
I very much like the way the web site is laid out and the ease of checking out. Thanks
 

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