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PersonalizationMall.com

PersonalizationMall.com Store Details
29,596 customers have rated this store since April 2003

 
4.7
See all ratings
All Ratings
  • 4.3 Variety of shipping options
  • 4.7 Would shop here again
  • 4.3 Prices relative to other online merchants
  • 4.6 Customer support
  • 4.8 Order tracking
  • 3.6 Shipping charges
  • 4.7 Product met expectations
  • 4.6 Overall look and design of site
  • 4.8 Availability of product you wanted
  • 4.6 Selection of products - Types of products available
  • 4.6 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.7 Overall satisfaction
  • 4.8 On-time delivery - Product arrived when expected
  • 4.6 Ease of finding what you are looking for
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all types of unique personalized gifts for every event and occasion. FREE personalization and fast 1-2 day shipping.
Contact Information
Physical Address: 51 Shore Drive
Burr Ridge IL 60527
UNITED STATES
Customer Service: Tel: 866-386-8300
Fax: 630-910-6006
Email: service@personalizationmall.com
Web site: http://www.personalizationmall.com
Features & Services

Ordering Methods
Order phone number: 866-386-8300
Toll-free order phone number: 866-386-8300
Order fax number: 630-910-6006
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
82 Reviews TotalReviews 1 - 10 of about 82
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Cindy, Sunday, May 20, 2012 9:53 PM
I just love all of your products that I have purchased, and I look forward to be a regular customer.
I have purchased from Personalization Mall.Com and loved the blanket I ordered for my Grandson.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 2.5 Shipping charges
  • 3.5 Variety of shipping options
  • 3.0 Charges stated clearly before order submission
  • 5.0 
  • 3.0 Prices relative to other online merchants
by Jane, Sunday, May 20, 2012 2:59 PM
My mother loves this gift! This was a last minute purchase for Mother's Day, and it was personalized and delivered on time.
Liked the unique gift choices! Would have liked to be able to added some consumable product, like chocolates.... but fine as is.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
Sunday, May 20, 2012 2:02 PM
The engraved item was not centered. In the online display of what I ordered the initial was on the left and the name was centered in the remaining area. What arrived had the name centered in the piece of glass so that the overall effect was not centered. The engraving was so slightly done that it could not be read and I needed to glue a black paper to the back so that the engraving was readable. I needed to give it as a gift and did not have time to complain or return. Overall - very disappointing and I fault myself for ordering on line.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
by cookie, Sunday, May 20, 2012 2:31 AM
I love this Company! I like the merchandise and specially the personalization. I buy for my Family and they are very happy with the gifts and they too like the personalization on the gifts very much. I like it also because I don't have to worry about having to mail the gifts myself.
I am very pleased with the service and the products I have gotten from this company and I know I will continue ordering more things that I like.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 
by Frank, Saturday, May 19, 2012 11:06 AM
Completely satisfied with my purchases. Your ability to show me my personalizations online, before purchase, is a brilliant move! Very impressed with the attractive interactive catalog.Still awaiting comment about my suggestion on men's golf caps personalization to match color and font to ladies' caps.
I'm very impressed with the company and the rapid service (personalization) it offers. bizrate should describe it by the correct name in this survey.Where are coupons available?Why couldn't I order my golf cap with script initials to match my wife's cap?
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 3.5 Availability of product you wanted
  • 3.5 
  • 4.0 Clarity of product information
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 3.5 Selection of products - Types of products available
by TheWizard, Saturday, May 19, 2012 8:48 AM
I find PersonalizationMall almost always fits my needs for this type of product. Orders are processed efficiently without error making meeting needs painless and almost a pleasure. If there is one thing I can point at for improvement would be a wider selection of more useful products.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 
  • 4.5 Overall look and design of site
by ABB, Thursday, May 17, 2012 11:04 PM
Great wedding albums . Good quality. Delivery fast.
Love the quick turn around time
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Hank, Thursday, May 17, 2012 7:12 PM
Great site, great merchandise
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Dave, Thursday, May 17, 2012 7:02 PM
I was really impressed with Personalization Mall.com for how effective they were in having everything I ordered. The shipping actually came several days early and was a big surprise. Everything was perfect and my wife was extremely pleased with all her gifts.
I really enjoyed shopping on your site. This was my first time, but I can assure you it won't be my last. I am sure my wife is going to enjoy her "Mother's day Gifts" as much as I will enjoy giving them to her.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
by Golfer, Thursday, May 17, 2012 9:39 AM
Great product, clever and the order came out correctly with all the names. Good , fair price.
Great idea, I liked the fact you could order and personalize a small amount without having to order a large quantity. Good photos of the items and good review prior to purchase. Thanks!
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