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Bellacor

Bellacor Store Details
31,211 customers have rated this store since June 2001

 
4.3
See all ratings
All Ratings
  • 4.3 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 On-time delivery - Product arrived when expected
  • 4.4 Product met expectations
  • 4.3 Overall satisfaction
  • 4.6 Charges stated clearly before order submission
  • 4.2 Prices relative to other online merchants
  • 4.2 Variety of shipping options
  • 4.3 Clarity of product information
  • 4.5 Shipping charges
  • 4.3 Ease of finding what you are looking for
  • 4.2 Customer support
  • 4.4 Selection of products - Types of products available
  • 4.3 Overall look and design of site
  • 4.3 Would shop here again
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Bellacor.com Integrates access to over 500,000 lighting products and home accents from 700 manufacturers with a personal shopping assistant, making Bellacor.com unique among on-line providers of home furnishings. At Bellacor.com, consumers can browse the featured items or choose a personal, customized service through its Personal Shopper, Price Quote Service and Project Portfolio shopping services. These services enable customers to find specific products, match competitive prices and manage their building or remodeling projects with the assistance of Bellacor.com's Product Specialists.
Contact Information
Physical Address: 2425 Enterprise Drive
Mendota Heights MN 55120
UNITED STATES
Customer Service: Tel: 1-877-723-5522
Email: customerservice@bellacor.com
Web site: http://www.bellacor.com
Features & Services

Ordering Methods
Order phone number: (877) 723-5522
Toll-free order phone number: (877) 723-5522
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
94 Reviews TotalReviews 1 - 10 of about 94
  • 4.0 Would shop here again
  • 2.5 Customer support
  • 0.5 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
Tuesday, May 15, 2012 3:38 PM
I was disappointed because I really wanted this particular light, but it apparently is unavailable -- however, it was still listed on their website.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by JB, Tuesday, May 15, 2012 9:25 AM
Web site easy to navigate, clear check out service, prompt delivery!
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.5 
  • 3.0 Shipping charges
  • 3.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
by Linda, Wednesday, May 09, 2012 7:53 AM
It was a straight forward purchase and it came quickly and in good shape. No problems.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Jeanette, Tuesday, May 08, 2012 10:04 AM
Everything went quite well. I was surprised to discover that it arrived in pieces. I didn't expect to have to put it together. Probably I simply didn't read carefully. It isn't a big problem.
So far, so good. Navigating through the vanities was easy and so was checkout. I put it in my cart some time ago while I searched many other places and was pleased to find it still there today when I decided to order it. I hope I like it without the red towels that caught my eye on the white vanity. That was good marketing, Bellacor. Well done.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Friday, May 04, 2012 9:10 PM
Was not easy to assemble!!! Had to get husband to help me.
Excellent craftmanship. Excellent price.
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 2.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 3.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 Clarity of product information
Thursday, May 03, 2012 11:14 AM
I ordered a medicine cabinet which I am very pleased with. I also ordered an outside light that was a clearance item and was cheaply made as the lid did not fit flush and would have allowed water inside. Most lights of this design have an overlap on the lid and this did not. I wanted to return it and was told I could not. I was asked for a picture which would have been difficult to show the default. After some back and forth conversation I was told I would get a credit and not to return the item. I was made to feel that I was not being honest and was very unhappy with the conversation altho was satisfied with the final solution. I would have liked to return the light to prove myself but not at my expense. I felt this product was not a quality product and the fact that it was ordered as a clearance item seemed to relieve your company of responsibility. I do not want the light. Thank you.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Wednesday, May 02, 2012 2:29 PM
i have ordered many items on bellacor. i love everything about this website. i had to make one return and they were extremely helpful and my credit card was credited almost immediately. when the picture is on the website, it is exactly the same as when you receive it.
love bellacor website. i have ordered a number of items on this site and couldn't be happier.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by JJ, Tuesday, May 01, 2012 9:37 PM
Great chat help, fast delivery, great product for AMAZING price!
Fabulous deal on this light!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
by glady, Monday, April 30, 2012 12:13 PM
Delivery was very prompt and the fixture came in excellent condition.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 Availability of product you wanted
  • 1.0 Order tracking
  • 3.5 Customer support
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 
  • 4.0 Clarity of product information
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
by Olychick, Friday, April 27, 2012 12:50 PM
Customer service is impossible to reach by phone. I never received an order confirmation email, so was trying to find out status of my order. finally, after 3 calls, being on hold forever, I reached a lovely woman who helped and told me my order should be delivered the next day. I then noticed the item I purchased was priced less, so "chatted" online with someone who gave me the lower price and refunded the extra money. I was very pleased. And the vessel sink I ordered is great.
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