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Blair.com

Blair.com Store Details
381,927 customers have rated this store since April 2001

 
4.2
See all ratings
All Ratings
  • 4.2 Would shop here again
  • 4.3 Selection of products - Types of products available
  • 4.3 Order tracking
  • 4.5 Charges stated clearly before order submission
  • 4.3 Overall look and design of site
  • 4.3 Clarity of product information
  • 4.2 Variety of shipping options
  • 4.3 On-time delivery - Product arrived when expected
  • 4.2 Overall satisfaction
  • 4.2 Prices relative to other online merchants
  • 4.1 Product met expectations
  • 4.3 Availability of product you wanted
  • 3.9 Shipping charges
  • 4.3 Ease of finding what you are looking for
  • 4.2 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Blair Corporation sells fashion apparel for women and men and a broad range of home products primarily through direct mail. Blair's thriving business is built on 90 years of offering unique products with a strong value proposition and serves millions of active customers throughout the United States.
Contact Information
Physical Address: 220 Hickory St.
Warren PA 16366
UNITED STATES
Customer Service: Tel: 800.821.5744
Fax: 814.726.6466
Email: customerservice@blair.com
Web site: http://www.blair.com
Features & Services

Ordering Methods
Order phone number: (800) 821-5744
Toll-free order phone number: (800) 821-5744
Order fax number: 814.726.6466
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: USPS & FedEx
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
326 Reviews TotalReviews 1 - 10 of about 326
  • 0.5 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 1.0 Customer support
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 3.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 4.5 Prices relative to other online merchants
by emmaygee, Wednesday, May 16, 2012 5:59 PM
Loved the shirts I bought and went back to buy more, but the delivery on the second order was much too long - it took 8 days just for them to send my purchase
Love their apparel... this was my second order of the same product
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
by Susy Q, Wednesday, May 16, 2012 9:00 AM
I love to order from Blair on-line! Everything fits so well and it saves alot of time shopping in Malls!! :-)
I love Blair clothes! They fit perfectly and save me the hassle of shopping in stores!
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 4.5 
by Roxy, Tuesday, May 15, 2012 3:07 PM
Delivery was sooner than expected and I was pleased with the quality of the items purchased
I have always been satisfied with their products and service
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Tuesday, May 15, 2012 2:05 PM
I buy most of my clothes theu Blair since I no longer want or can go to stores and try stuff on, et.
  • 3.0 Would shop here again
  • 1.0 Overall satisfaction
  • 2.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 3.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Tuesday, May 15, 2012 1:33 PM
Survey is way too long.
I have always been very satisfied with the merchandise. Everyonecompliments the outfits.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Browngirl7, Tuesday, May 15, 2012 9:14 AM
When placing my order I chose the wrong size. I called the customer service rep to see if I could change before my order was shipped - it was to last, so the rep ordered me the right size and told me when I got my order to return the item and he would waive the shipping fee. The customer service rep didn't have to do that it was my fault but it was appreciated. ThanksLinda B
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Shipping charges
  • 2.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Harry from Highland Falls, NY, Friday, May 11, 2012 11:29 PM
I have been ordering from Blair for years. Great company for simple clothes.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Fredie35, Friday, May 11, 2012 2:01 PM
Blair has always been an excellent source. The new High Noon western shirts are much better than the Ely ones.
Excellent company with good service and looks to keep customers happy as well as satisfied.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by Tricia, Friday, May 11, 2012 1:24 PM
As always I was completely satisfied.
I'm always satisfied with my purchases from Blair.
  • 3.0 Would shop here again
  • 2.0 Overall satisfaction
  • 1.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 3.0 Availability of product you wanted
  • 1.0 Order tracking
  • 4.0 
  • 2.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
by unhappy, Wednesday, May 09, 2012 3:33 PM
It seemed to take a long time to get here. I ordered from another company and theirs arrived within 3 days. It was sent the same way.To return the order is confusing also.
I was unable to find a tracking number on my receipt, even though it said I could track it. I had to order twice as my first one didn't go through.To many adds or distractions on the check out page to find what I needed to do. This is my first time ordering from Blair. I like their prices and want to be able to order again if I can get through check out.
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