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Frontgate

Frontgate Store Details
308 customers have rated this store since April 2000

 
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All Ratings
*Ratings are for the past 90 days only.
 
Store description: In the catalog business since September of 1991, Frontgate.com offers a wide array of indoor and outdoor home furnishings and supplies, plus special holiday and gift items.
Contact Information
Physical Address: 5566 West Chester Road
West Chester OH 45069
UNITED STATES
Customer Service: Tel: (888) 263-9850
Fax: (800) 436-2105
Email: cs@frontgate.com
Web site: http://www.frontgate.com
Features & Services

Ordering Methods
Order phone number: (888) 263-9850
Toll-free order phone number: (888) 263-9850
Order fax number: (800) 436-2105
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
3 Reviews TotalReviews 1 - 3 of about 3
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by KH, Sunday, February 19, 2012 8:18 AM
Product was exactly as described and came even sooner than expected. Ver pleased with service.
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 1.5 Shipping charges
  • 1.5 Variety of shipping options
  • 2.5 Charges stated clearly before order submission
  • 2.5 
  • 3.0 Prices relative to other online merchants
by sue, Saturday, February 18, 2012 7:54 PM
Color picture not what arrived, but close. Also, did not like that there was no free shipping on a purchase of over $200.
Frontgate and other on-line retailers say they have products, but when you go to websites they either no longer carry or are out of stock. Cannot buy basic 100% wool blankets. Not enticing to new customers. No promotions.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 2.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 
  • 3.5 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 2.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Thursday, February 16, 2012 12:07 PM
I have never dealt with such an efficiently, curteous merchant before. Everything ran so smoothly and timely! Unfortunately the sizing of the product did not work for my needs
Merchandise appears to be top quality but navigating the site was difficult
 

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