Compare prices with the our comparison shopping engine
Blue Nile

Blue Nile Store Details
105,529 customers have rated this store since April 2000

 
4.6
See all ratings
All Ratings
  • 4.8 On-time delivery - Product arrived when expected
  • 4.7 Shipping charges
  • 4.4 Ease of finding what you are looking for
  • 4.7 Charges stated clearly before order submission
  • 4.2 Prices relative to other online merchants
  • 4.6 Would shop here again
  • 4.6 Overall satisfaction
  • 4.4 Variety of shipping options
  • 4.7 Availability of product you wanted
  • 4.8 Order tracking
  • 4.4 Selection of products - Types of products available
  • 4.6 Product met expectations
  • 4.4 Overall look and design of site
  • 4.5 Clarity of product information
  • 4.6 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Blue Nile offers certified diamonds graded by the GIA or AGSL as well as a large selection of ideal-cut diamonds. You can match a diamond to an engagement setting to create a custom design. With your engagement ring, you'll receive free FedEx Priority Overnight shipping, and a 30-day returnpolicy.
Contact Information
Physical Address: 411 First Avenue South
Seattle WA 98104
UNITED STATES
Customer Service: Tel: (800) 242-2728
Fax: (206) 336-7950
Email: service@bluenile.com
Web site: http://www.bluenile.com
Features & Services

Ordering Methods
Order phone number: (800) 242-2728
Toll-free order phone number: (800) 242-2728
Order fax number: (206) 336-6750
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
159 Reviews TotalReviews 1 - 10 of about 159
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 4.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 
  • 5.0 Overall look and design of site
by piceno, Tuesday, May 15, 2012 11:55 AM
I haven't propose yet, the ring seems very nice to me, I guess I'll find out if soon if we are keeping the ring or not... :)
I really expect a quality product. Is my first time buying on bluenile, I research this company online and found good reviews, so far so good. :)
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Tuesday, May 15, 2012 9:25 AM
I've always been pleased with products that I have purchased.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by thomass275, Tuesday, May 15, 2012 8:46 AM
The product I ordered was as I expected. A beautiful diamond in a beautiful setting. I know my fiance will be happy and that's what matters.
The experience was great. Lots of information to help me make an informed decision.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by EDW, Monday, May 14, 2012 10:25 AM
This was a test order to check out the service. I feel comfortable ordering again and ordering a larger ticket item.
  • 1.5 Would shop here again
  • 2.0 Overall satisfaction
  • 0.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 3.5 Customer support
  • 4.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by mother, Monday, May 14, 2012 9:56 AM
I received the product on time and in a beautiful package. But I was very disappointed with the necklace I received. It was much smaller than the picture portrayed. Except for the length, there were no other measurements online to understand the size. The picture was the only thing to have judgment on it. Therefore, I am very disappointed since it was a gift for mother's day. It was also advertised and on special for mothers which added to the concept that it is fit for mothers. On picture it looked like a nice size for a mother but in reality it was a dainty small thing that would be appropriate for a young teenager.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Blu, Monday, May 14, 2012 9:03 AM
First time customer. Very pleased.
Can't wait to see this product!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Debbie, Monday, May 14, 2012 8:52 AM
This was my first time ordering from blue nile and I have to say, the experience was terrific. I placed an order on a Wednesday and received the items on Friday and I didn't have to pay a shipping charge. The items are a gift for someone I work with and I think she'll be very pleased with them. I have already been telling everyone about the excellent service I received. I will definately order again and encourage others to do the same.
This is the first time I've ordered. I heard about blue nile through our company perks program. Your prices look great. I haven't seen the product yet so I'm hoping the quality will be good. I'm very happy with the free shipping on my first order. I've already started to recommend you to my friends.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 1.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Saturday, May 12, 2012 11:23 AM
The tracking system was fine day 1 & day 2-- but tracking information was not updated/or kept current after that.From the picture on website - I thought the chain on the bracelet would be heavier (little disappointed). It is a nice bracelet and the packaging /box of the product is very nicely done. Makes a good impression when giving as a gift. I will consider Blue NIle in the future.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
Friday, May 11, 2012 11:15 AM
Always a very professional experience.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 3.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 3.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Friday, May 11, 2012 9:26 AM
I was looking for a wedding band and I had to guess what my ring and the one I was purchasing would look like together. I with there was some way to compare the two rings so I dont have to return the ring each time. I love the ring I picked, but when placed next to my ring it look very small and the proportions didnt look right. It would have been nice to know this before purchase.
16 Pages Page: 

Priceflo.com provides a fundamentally better way for consumers to shop.

Our Mission is to provide the best prices from the most stores. Not only do we provide products from thousands of online stores, but we include many of the stores you know and shop at everyday, ultimately making it your choice who you buy from. Our goal is to make Comparison shopping easier.

What are you shopping for?


Terms of Use | Privacy Policy | Contact Us | About Us | Site Map


© 2012 Priceflo.com  All Rights Reserved.   Please send us your feedback on our site.