Customer Reviews |
| 159 Reviews Total | |
- 3.5 Would shop here again
- 4.0 Overall satisfaction
- 3.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.5 Order tracking
- 4.0 Availability of product you wanted
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 4.5
- 5.0 Overall look and design of site
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by piceno, Tuesday, May 15, 2012 11:55 AM
I haven't propose yet, the ring seems very nice to me, I guess I'll find out if soon if we are keeping the ring or not... :) I really expect a quality product. Is my first time buying on bluenile, I research this company online and found good reviews, so far so good. :)
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.5
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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Tuesday, May 15, 2012 9:25 AM
I've always been pleased with products that I have purchased.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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by thomass275, Tuesday, May 15, 2012 8:46 AM
The product I ordered was as I expected. A beautiful diamond in a beautiful setting. I know my fiance will be happy and that's what matters. The experience was great. Lots of information to help me make an informed decision.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by EDW, Monday, May 14, 2012 10:25 AM
This was a test order to check out the service. I feel comfortable ordering again and ordering a larger ticket item.
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- 1.5 Would shop here again
- 2.0 Overall satisfaction
- 0.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 3.5 Customer support
- 4.0
- 4.0 Shipping charges
- 4.0 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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by mother, Monday, May 14, 2012 9:56 AM
I received the product on time and in a beautiful package. But I was very disappointed with the necklace I received. It was much smaller than the picture portrayed. Except for the length, there were no other measurements online to understand the size. The picture was the only thing to have judgment on it. Therefore, I am very disappointed since it was a gift for mother's day. It was also advertised and on special for mothers which added to the concept that it is fit for mothers. On picture it looked like a nice size for a mother but in reality it was a dainty small thing that would be appropriate for a young teenager.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 4.5 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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by Blu, Monday, May 14, 2012 9:03 AM
First time customer. Very pleased. Can't wait to see this product!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Debbie, Monday, May 14, 2012 8:52 AM
This was my first time ordering from blue nile and I have to say, the experience was terrific. I placed an order on a Wednesday and received the items on Friday and I didn't have to pay a shipping charge. The items are a gift for someone I work with and I think she'll be very pleased with them. I have already been telling everyone about the excellent service I received. I will definately order again and encourage others to do the same. This is the first time I've ordered. I heard about blue nile through our company perks program. Your prices look great. I haven't seen the product yet so I'm hoping the quality will be good. I'm very happy with the free shipping on my first order. I've already started to recommend you to my friends.
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- 4.0 Would shop here again
- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 1.5 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Saturday, May 12, 2012 11:23 AM
The tracking system was fine day 1 & day 2-- but tracking information was not updated/or kept current after that.From the picture on website - I thought the chain on the bracelet would be heavier (little disappointed). It is a nice bracelet and the packaging /box of the product is very nicely done. Makes a good impression when giving as a gift. I will consider Blue NIle in the future.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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Friday, May 11, 2012 11:15 AM
Always a very professional experience.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 3.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 3.0 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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Friday, May 11, 2012 9:26 AM
I was looking for a wedding band and I had to guess what my ring and the one I was purchasing would look like together. I with there was some way to compare the two rings so I dont have to return the ring each time. I love the ring I picked, but when placed next to my ring it look very small and the proportions didnt look right. It would have been nice to know this before purchase.
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