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Overstock.com

Overstock.com Store Details
603,847 customers have rated this store since June 2000

 
4.4
See all ratings
All Ratings
  • 4.4 Overall satisfaction
  • 4.4 Selection of products - Types of products available
  • 4.4 Overall look and design of site
  • 4.6 Order tracking
  • 4.4 Prices relative to other online merchants
  • 4.6 Shipping charges
  • 4.3 Would shop here again
  • 4.7 Charges stated clearly before order submission
  • 4.3 Customer support
  • 4.4 Product met expectations
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Ease of finding what you are looking for
  • 4.7 Availability of product you wanted
  • 4.4 Clarity of product information
  • 4.4 Variety of shipping options
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Overstock.com sells a wide variety of name-brand merchandise at clearance prices -- with discounts ranging from 40-70% off retail. The site is divided into 12 specialized departments, including electronics, computers, home goods, kitchen appliances, sports gear, and jewelry.
Contact Information
Physical Address: 6350 South 3000 East
Salt Lake City UT 84121
UNITED STATES
Customer Service: Tel: 800-THE-BIG-O
Email: info@overstock.com
Web site: http://www.overstock.com
Features & Services

Ordering Methods
Order phone number: (800) 989-0135
Toll-free order phone number: (800) 989-0135
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
109 Reviews TotalReviews 1 - 10 of about 109
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by wolf26, Monday, May 14, 2012 9:19 PM
i just purchased a chair and work out bench and they both exceeded my expectations...I am very excited.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 3.0 Availability of product you wanted
  • 0.5 Order tracking
  • 1.5 Customer support
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Chas, Monday, May 14, 2012 5:35 PM
I was told the item was shipped via UPS and would arrive in 5 days. It was shipped USPS and took 11 days, AND ARRIVED DAMAGED! Now I have to go through the return process and be reimbursed. Very, very dissatisfied!
  • 2.5 Would shop here again
  • 1.0 Overall satisfaction
  • 1.0 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 2.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
Monday, May 14, 2012 4:11 PM
i bought my mom a cd for mothers day and i did not receive it after 5 days, so when i went up to her house i did not have it. thought i would get it sooner.
I really like overstock.com, I have ordered many products since they started around 8 years ago.
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.5 Order tracking
  • 3.5 Availability of product you wanted
  • 4.0 
  • 4.5 Shipping charges
  • 3.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
Monday, May 14, 2012 11:44 AM
I am very pleased with the item I ordered and the timeliness of receiving my order.
Shopping experience was very good and easy!!!
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Doma, Sunday, May 13, 2012 4:11 PM
Love the ordered piece
love the worldstock!!!!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Wednesday, May 09, 2012 3:32 PM
There is a great spectrum of items at great prices. I use it frequently
Love the site. I wish the cart would not delete items if not viewed for a period of time. Otherwise great place to shop.
  • 3.0 Would shop here again
  • 2.0 Overall satisfaction
  • 3.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by DMANN, Thursday, May 03, 2012 6:16 PM
I ordered four very different items from O. Three of the four arrived on time and correct. One of the items was a COMPLETELY different watch than advertised and ordered.
  • 1.0 Would shop here again
  • 2.0 Overall satisfaction
  • 0.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by not a happy camper, Tuesday, May 01, 2012 7:17 PM
I ordered 3 items. 2 out of 3 arrived on time. the 3rd item was only 2 days later than expected, no big deal. What I have a serious problem with is, one of the shirts I ordered, (which was quite expensive) I only got to wear one time. after washing (according to instructions on tag) the entire shirt is covered in "pills"...That is normally something that happens after many wears and washes...not ONE TIME. I paid almost $40.00 for a shirt that I got to wear one time. Not happy at all.
lots of pet products to choose from. prices very competitive...
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 1.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
by beechiegirl1953, Tuesday, May 01, 2012 6:21 PM
I have ordered from Overstock.com before and always am satisfied.
I don't remember how many products I purchased from Overstock.com, so I just made 'any' choice. I do a lot of online buying. Also, there was no product description that told me exactly WHAT Interplak jetheads are in the package. It lists only that there are four. I would really have liked to know WHAT four.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by sunny, Tuesday, May 01, 2012 10:08 AM
overstock is the best!
Overstock is great they carry almost any item you are looking for and at a fair price they deliver your items as fast as possible and the best part is the low cost on shipping. I swear by overstock love them. Keep up the good work. Overstock is the best!
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