A Customer Certified store has a proven track record of dependability and customer satisfaction.
To receive a Customer Certified seal a store must meet these criteria:
Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
Store description: QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Visitors can shop for thousands of items featured in Beauty, Apparel, Electronics, Jewelry, and other departments. While shopping online with QVC, customers will experience high quality products, fast and reliable delivery, and excellent customer service. QVC.com also provides other customer-friendly features such as access to community forums, product reviews, video presentations, and much more.
Contact Information
Physical Address:
1200 Wilson Drive
West Chester PA 19830
UNITED STATES
5.0On-time delivery - Product arrived when expected
5.0Product met expectations
5.0
by Angelkat, Tuesday, May 15, 2012 10:01 PM
Qvc always has great products. Very happy with qvc great company
4.5Would shop here again
4.5Overall satisfaction
3.5Product met expectations
4.0On-time delivery - Product arrived when expected
4.0Order tracking
4.5Availability of product you wanted
4.0
4.0Shipping charges
4.0Variety of shipping options
5.0Charges stated clearly before order submission
3.0Prices relative to other online merchants
by Maggie Exquisite Diva, Tuesday, May 15, 2012 7:15 PM
QVC, is the place to shop! Especially when you are on a teacher's budget (like I am.) Great products, with excellent prices, and payment options. Earning a teacher's salary, makes QVC the right place to shop for extraordinary deals, with great easy payments on high priced items!
4.0Would shop here again
4.0Overall satisfaction
5.0Product met expectations
3.0On-time delivery - Product arrived when expected
5.0Availability of product you wanted
3.0Order tracking
5.0
5.0Shipping charges
5.0Variety of shipping options
5.0Charges stated clearly before order submission
5.0Prices relative to other online merchants
by Don, Tuesday, May 15, 2012 4:30 PM
I don't know why it takes so long to get a gift certificate delivered. Very strange.
1.5Would shop here again
3.0Overall satisfaction
1.5Product met expectations
4.5Availability of product you wanted
0.5Order tracking
0.5On-time delivery - Product arrived when expected
5.0
2.0Shipping charges
3.5Variety of shipping options
4.0Prices relative to other online merchants
by Sheba92766, Tuesday, May 15, 2012 1:21 PM
They didn't list a very important piece of info. The disc will only work in one type of player & you can't copy or move any of the songs around. If it had this info on there, I probably wouldn't have bought it. They took FOREVER to ship it.
4.0Would shop here again
4.0Overall satisfaction
1.5Product met expectations
4.0On-time delivery - Product arrived when expected
4.0Order tracking
4.0Availability of product you wanted
4.0
5.0Clarity of product information
4.0Overall look and design of site
5.0Ease of finding what you are looking for
5.0Selection of products - Types of products available
by Gretchen, Tuesday, May 15, 2012 12:43 PM
I'm not crazy about the little monster vacuum, but I'm keeping it because the price was reasonable.
5.0Would shop here again
5.0Overall satisfaction
5.0Product met expectations
5.0On-time delivery - Product arrived when expected
5.0Customer support
5.0Order tracking
5.0Availability of product you wanted
5.0Shipping charges
5.0Variety of shipping options
5.0Prices relative to other online merchants
5.0Clarity of product information
5.0Selection of products - Types of products available
5.0Overall look and design of site
5.0Ease of finding what you are looking for
5.0
5.0Charges stated clearly before order submission
by SatinyLady, Tuesday, May 15, 2012 12:22 PM
We have always been very pleased with the merchandise we order from QVC. That is why we continue to order from there.
5.0Would shop here again
5.0Overall satisfaction
5.0Product met expectations
5.0On-time delivery - Product arrived when expected
5.0Order tracking
5.0Availability of product you wanted
5.0
5.0Clarity of product information
5.0Selection of products - Types of products available
5.0Ease of finding what you are looking for
5.0Overall look and design of site
by Kachinka, Tuesday, May 15, 2012 12:16 PM
Thank you QVC...would never haven known about WEN hair care products had I not been getting emails with TSV..... Getting WEN hair products for everyone....great stuff.
0.5Would shop here again
2.0Overall satisfaction
0.5Product met expectations
0.5On-time delivery - Product arrived when expected
4.5Order tracking
4.5Availability of product you wanted
5.0Clarity of product information
2.5Selection of products - Types of products available
1.5Ease of finding what you are looking for
4.5Overall look and design of site
by Frannie, Tuesday, May 15, 2012 9:08 AM
SEVERAL ITEMS IN THIS ORDER, I HATE THE LACE SHIRT, ITS ITCHY THE MATERIAL IS HARD & VERY.ROUGH!, OBVIOUSLY SUM FUNKY, CHEAP MATERIAL. AND THE.CHAMI, OML!! IT.COMES UP TO MY BELLY BUTTON!! I.CANT & WONT.WEAR IT. ITS. RIDICULOUS! AND DISAPPOINTING. ITS. ODD. I LOVE THE.JOAN RIVERS ANIMAL.PRINT COAT! IT RUNS A SIZE TOO LARGE THO, =[ LOVE THE SKIRT. BUT U.CAN SEE RIGHT THROUGH IT, & IT HAS A LINING???!! OTHERS HAVE. COMMENTED ON THIS AS WELL… DISAPPOINTED WHEN I HAVE TO RETURN THINGS, IT ANGERS ME BCUZ OF A CRAPPY PRODUCT, THE "LACE" BLOUSE? IRS DEFECTIVE. CALLED TO ORDER LIZ CLAIBORNE PURSE, WUZ ON,.FOREVER BY THE WAY, THEN,.BAM!.SORRY ITS SOLD OUT. NOT HAPPY. THESE LADIES.R.A.BLAST, BUT NO MEASUREMENTS ON LENGTH OF SKIRTS & MAYBE.2 JOSTS WUD BE.BEST? ALSO SHIPPING.IS.RIDICULOUS. ESPECIALLY WHEN.CLOTJING ARRIVES TOSSED N A PLASTIC.BAG THEN.IN ANOTHER.BAG.WHICH.IS.HARD.TO.GET.OPEN.. THE CLOTHING.IS WRINKLED YET.THE PRICING IS TPO JIGJ
0.5Would shop here again
0.5Overall satisfaction
0.5Customer support
2.0Clarity of product information
2.5Selection of products - Types of products available
3.5Ease of finding what you are looking for
2.0
2.5Overall look and design of site
by secretary, Monday, May 14, 2012 8:43 PM
Didnt recieve order Love QVC. Addicted!
5.0Would shop here again
5.0Overall satisfaction
5.0Product met expectations
5.0On-time delivery - Product arrived when expected
5.0Order tracking
5.0Availability of product you wanted
4.5
3.5Shipping charges
4.5Variety of shipping options
4.5Charges stated clearly before order submission
4.5Prices relative to other online merchants
by bcook, Monday, May 14, 2012 7:41 PM
This item was actually delivered early and the recipient was very pleased with it. I have had great transactions with QVC before and I hope this one works as well.
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