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Lukie Games

Lukie Games Store Details
1,678 customers have rated this store since August 2009

 
4.5
See all ratings
All Ratings
  • 4.5 Overall satisfaction
  • 4.4 Overall look and design of site
  • 4.7 Charges stated clearly before order submission
  • 4.6 Variety of shipping options
  • 4.6 Ease of finding what you are looking for
  • 4.6 Selection of products - Types of products available
  • 4.5 Shipping charges
  • 4.4 Customer support
  • 4.4 Product met expectations
  • 4.4 Clarity of product information
  • 4.5 Order tracking
  • 4.4 Would shop here again
  • 4.3 Prices relative to other online merchants
  • 4.6 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 1337 NW 155th Drive
Miami Gardens FL 33169
UNITED STATES
Customer Service: Tel: 305-624-0540
Fax: 954-628-8616
Email: sales@lukiegames.com
Web site: http://www.lukiegames.com
Features & Services

Ordering Methods
Order phone number: 888-616-4263
Toll-free order phone number: 888-616-4263
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
39 Reviews TotalReviews 1 - 10 of about 39
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 3.0 Ease of finding what you are looking for
  • 4.5 
  • 4.0 Overall look and design of site
by RODO, Wednesday, May 09, 2012 12:26 PM
Get my thing on time. Can get help easy when want to reture something.
Like the service and can get help when need it. Easy to return when something is wrong.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
by NuclearSunset, Tuesday, May 08, 2012 10:05 PM
Trustworthy in every sense of the word.
A rewards system for buying things I want??? Oh Goodness!!
  • 3.5 Would shop here again
  • 2.0 Overall satisfaction
  • 2.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.0 Order tracking
  • 3.0 Availability of product you wanted
  • 3.0 
  • 3.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 3.0 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
by bob, Wednesday, April 11, 2012 6:01 PM
ok
5
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by stellabray1, Friday, April 06, 2012 12:05 PM
i love this site and am well satified
i like the wide selection and the prize ranges of products
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 3.0 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 2.0 Order tracking
  • 2.5 Availability of product you wanted
  • 5.0 
  • 4.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by undeadbobop, Tuesday, April 03, 2012 11:20 AM
UPS shipps alot faster than DHL. DHL unnessarely ships it to a different location off track, only to ship it ot UPS, making shipping time either barely on time or nearly too late for comfort. I often had to sit there looking to see if DHL was even changing locations and for some days it didn't (yes I am only counting business days), while UPS attempts to get it to location as fast as possible. Have options to choose which one please.
Best site right now for purchasing games off of. All my games came in nearly perfect condition and earlyer than what I selected for shipping, last time.
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 1.5 Product met expectations
  • 4.0 Overall satisfaction
  • 5.0 
by Jr, Thursday, March 29, 2012 9:33 AM
The memory card I ordered did not work, but you guy's handled it really quick. The games I orderd were in really good condition, andthe next time I order games, I will order them from you. Thank You very much for your speedy shipment.
The process was very simple.
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by lanternseeker, Sunday, March 25, 2012 5:01 PM
some products did not work, but I am happy with the overall selection of games you have and the free shipping.
Thanks for the great selections and prices and also on top of all that, free shipping, Thanks, you make buying a pleasant experience.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Sunday, March 25, 2012 1:29 PM
Good product at a good price, especially with a promo code they had. Very nice. Product itself was not quite as good as OEM, but I guess that's to be expected.
Loved your wide variety of accessories for "old" systems that can't be found anywhere else!
  • 2.5 Would shop here again
  • 3.0 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 5.0 Availability of product you wanted
  • 4.5 
  • 3.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Irish Mum, Sunday, March 25, 2012 5:28 AM
Part of my order was faulty. I e-mailed Lukie Games about the faulty game and received an e-mail back saying they would reply properly addressing the problem within a very short time. I have heard nothing since and it has been over a week. I am very disappointed with the customer service and because of this would not recommend them to anyone else.
I looked at lots of different websites but it wasn't easy to find a site selling what I wanted. Lukie was the cheapest and it was very easy to use.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
by iiqulo, Friday, March 23, 2012 2:53 PM
Too good to be true.No really, I love local pawn shops and retro video game stores, but they don't always have the selection I want. Lukie steps up and almost has it all!
So many games stores are shutting down around me. There are a couple pawn shops or so. But my ability to hunt has been weakened. I tried you guys a couple of times through ebay and that worked out well for me, so I thought I would try your site directly. If I had advice for you, it would be to create a Mom&Pop shop type aesthetic. I would feel cozy and spend more. Your site is nice, but a little sterile. In then end I am happy you exist and will visit again.
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