Customer Reviews |
| 6 Reviews Total | |
- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 Product met expectations
- 0.5 On-time delivery - Product arrived when expected
- 1.5 Customer support
- 1.5 Order tracking
- 0.5 Availability of product you wanted
- 4.0
- 5.0 Shipping charges
- 4.0 Variety of shipping options
- 3.5 Prices relative to other online merchants
- 3.0 Charges stated clearly before order submission
- 4.0 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 3.5 Ease of finding what you are looking for
- 4.0 Clarity of product information
|
by Alan, Wednesday, May 16, 2012 1:52 PM
Obviously they had too many orders for Mother's Day to meet expectations. One arrangement was not delivered at all even though they claimed it was and the other looked absolutely nothing like the Better Homes & Gardens arrangement I had chosen.
I'm disappointed that I have not been able to use my groupon or gold membership using my ebates rebate site
|
- 0.5 Would shop here again
- 1.0 Overall satisfaction
- 0.5 Product met expectations
- 2.5 On-time delivery - Product arrived when expected
- 2.5 Customer support
- 2.5 Availability of product you wanted
- 2.5 Order tracking
- 4.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 4.5 Overall look and design of site
|
Tuesday, April 24, 2012 11:12 AM
Very unhappy to have spent $55. on a seed and pot. Picture of product was miss leading.
|
- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 4.5 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
|
by Josie, Monday, April 02, 2012 2:22 PM
The recipient was happy and satisfied of the gift and delivery was on time and made her day.
My daughter has sent me flowers thry FTD and they were really gorgeous and so now that i need to send something to my co-workers I immediately thought of FTD.
|
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0
- 4.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
|
Friday, March 02, 2012 12:25 PM
The person to whom I sent this order is always very pleased. This is the third time I have ordered the tulips for her birthday.
|
- 1.0 Would shop here again
- 1.0 Overall satisfaction
- 1.5 Product met expectations
- 0.5 On-time delivery - Product arrived when expected
- 1.5 Availability of product you wanted
- 0.5 Order tracking
- 0.5 Customer support
- 3.5
- 4.0 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
|
by chatkat19, Saturday, February 18, 2012 8:15 AM
I was very upset with this order. Not only did it not arrive on time, but current information on shipping status was unavailable. I tried calling UPS and their system was down. I was hung up on not once, but three times when I tried calling FTD's 1-800 number! When I finally reached a live person, they hardly understood me and I hardly understood them, their accent was SO THICK. I will not be buying from FTD and/or UPS any more.
|
- 0.5 Would shop here again
- 4.0 Overall satisfaction
- 2.0 Product met expectations
- 0.5 On-time delivery - Product arrived when expected
- 1.0 Customer support
- 4.0 Availability of product you wanted
- 1.0 Order tracking
- 5.0
- 4.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
|
Friday, February 17, 2012 10:07 AM
Very unhappy with FTD. Ordered Flowers for my girl and didn't arrive on the 14th, just figured too many to deliver. When they didn't arrive on the 15 either, call them, waited on hold and their music for 2 hrs before someone answered the phone. This is totally unacceptable. Asked if I could know who the florist was and was told "We can't talk about the florist" What the hell is that all about, their name has nothing to do with anything! They wanted to know if I wanted to resch a delivery, NO, I cancelled the order for the flowers. I will never use FTD again for flowers!
|
American Express
Discover
MasterCard
Visa