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BigDaddyBeauty.com

BigDaddyBeauty.com Store Details
775 customers have rated this store since March 2008

 
4.3
See all ratings
All Ratings
  • 4.4 Availability of product you wanted
  • 4.4 Charges stated clearly before order submission
  • 4.2 Prices relative to other online merchants
  • 4.2 Customer support
  • 4.3 Clarity of product information
  • 4.2 Overall look and design of site
  • 4.3 Overall satisfaction
  • 4.4 Selection of products - Types of products available
  • 4.7 Product met expectations
  • 4.4 Order tracking
  • 4.4 On-time delivery - Product arrived when expected
  • 4.3 Ease of finding what you are looking for
  • 4.4 Would shop here again
  • 3.8 Shipping charges
  • 4.2 Variety of shipping options
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 31745 Mound
Warren Michigan 48092
UNITED STATES
Customer Service: Tel: 866-747-2400
Fax: 866-728-8527
Email: sales@bigdaddybeauty.com
Web site: http://www.bigdaddybeauty.com
Features & Services

Ordering Methods
Order phone number: 866-747-2440
Toll-free order phone number: 866-747-2440
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
7 Reviews TotalReviews 1 - 7 of about 7
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 3.5 Shipping charges
  • 1.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
by Animelove24, Friday, May 04, 2012 9:52 PM
I'm so entirely happy with my purchase! None of my nail polishes were broken and the stand was in perfect condition as well. Also it arrived a day early which made me ever happier. I'll totally buy from here again!
  • 2.5 Would shop here again
  • 3.0 Overall satisfaction
  • 2.5 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 2.5 Order tracking
  • 2.5 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
Friday, March 30, 2012 5:51 PM
My shipment was dropped and then they sent me shellac soak offs as like a parting gift for dropping the shipment when I'm using Gel. Not much of a solution for waiting an extra week.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Order tracking
  • 1.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 3.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
Monday, March 19, 2012 8:01 PM
I am absolutely horrified that I received an email on Saturday saying my items had shipped and would arrive today - Monday...only to receive an email indicating that the items were just shipped today!!! I placed my order 10 days ago, for "in stock" items!
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Anna W., Friday, March 16, 2012 3:43 PM
I had placed an order and mistakenly had done it twice. I was contacted by phone and email by BigDaddy Beauty about my error. The second order was canceled and I received my products in a timely fashion. I am thankful for the excellent customer service for my first time using the online service. I will definitely order from BigDaddy Beauty again!
I was happy to find the product I was looking for online when I no longer could find it at my salon. I am looking forward to using BigDaddyBeauty in the future for my next purchase.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 2.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Tuesday, March 13, 2012 6:55 PM
love this site totally!!
  • 2.5 Would shop here again
  • 0.5 Overall satisfaction
  • 3.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 3.5 Availability of product you wanted
  • 2.5 Order tracking
  • 3.0 Customer support
  • 0.5 Shipping charges
  • 0.5 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 2.0 
  • 0.5 Charges stated clearly before order submission
by Hunter, Monday, March 05, 2012 9:11 PM
My order was not complete, I only received 1 of the three bottles I ordered. I paid for two day delivery, it shipped on 1 Mar and I received it 5 March. Granted it said two business days, but I was expecting it to come in on the 3rd (Saturday).
I did not see any option when I checked out to take advantage of the $15 off a purchase over $75.
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 
by Rosie, Saturday, February 25, 2012 3:12 PM
I have been extremely satisfied. I have things that I have been unable to find in stores at a great price. Thank you.
 

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