Customer Reviews |
| 3131 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 4.0 Availability of product you wanted
- 1.5 Shipping charges
- 2.5 Variety of shipping options
- 0.5 Charges stated clearly before order submission
- 4.5
- 0.5 Prices relative to other online merchants
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by Lacey M., Thursday, May 17, 2012 1:21 AM
Hello, my name is Lacey and I have been enjoying Bath & Body Works wonderful expanding products for 13 years and I only recently went online and saw your web-site and ordered a bunch of products and I saw the gift wrap option and I read over all of the details and options and I was under the impression that my package would be delivered to my residents gift wrapped as "a gift". I didn't know that the gift bags would be folded in plastic and in the box that the products I ordered were in. I think it would be a good idea to show pictures of what the gift bags looks like that you are selling because when I bought 2, there were no pictures and I didn't know what I was buying. I read all of the gift bag options and I was fooled. I just don't want other people getting their hopes up and thinking they're going to get their package delivered to them as an actual "gift" like if you were to have flowers delivered for instance. Thank you for taking the time to read my comment. Lacey- Ft.Worth Tx My name is Lacey, I'm 24 years old and I have been using Bath & Body Works products since I was a little girl and today, 4-23-12, was the first time I've ever been to the Bath & Body Works website and the firs thing I did was shop. I can't believe that I didn't do this a long long time ago because seeing scents like country Apple and Pearberry made me feel 12 years old again. Bath & Body Works has always been close to my heart because we tie scents to our memory and it can be so amazing to smell a touch of Freesia and remember that wonderful trip to Hawaii last summer. Thank you Bath & Body Works for all of the great memories. Love Lacey Meredith, Fort Worth Tx.
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- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 3.0
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 2.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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Wednesday, May 16, 2012 11:59 PM
Took lot of time to find what I was looking for transitioning through merchandise I love your products!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Selection of products - Types of products available
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by Terry, Wednesday, May 16, 2012 11:57 PM
I am totally thrilled that B&B@ has revised their shipping charges. Now I am able to order most anytime I feel like it! And can increase my items as well! Thanks B&BW
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 3.5 Clarity of product information
- 4.0 Selection of products - Types of products available
- 3.5 Ease of finding what you are looking for
- 3.5 Overall look and design of site
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by its.me, Wednesday, May 16, 2012 10:45 PM
I wish we could have free delivery offers like the USA residents get.
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 4.5 Order tracking
- 5.0 Clarity of product information
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0
- 5.0 Selection of products - Types of products available
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by Lynn, Wednesday, May 16, 2012 10:13 PM
I have always loved the hugh selections of products, great prices and the specials that help to save money. Plus the great coupons offered. I love this store and always go there for great gifts, and employees always helpful to make products look so beautiful and expensive. Use to shop at Crabtree and Evelyn, no longer, too expensive and not nearly close to BB &B
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Pooh, Wednesday, May 16, 2012 8:59 PM
Love my BBW products! LOVE, LOVE, LOVE the promotion code that combines 20% off plus FREE shipping! Thanks BBW!!!!!
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 4.0
- 4.5 Shipping charges
- 4.5 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.5 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 4.5 Clarity of product information
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by betty, Wednesday, May 16, 2012 8:46 PM
shipped in a timely manner and received all items requested
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by nanamatt, Wednesday, May 16, 2012 8:24 PM
Love the new fresh Summer fragrances and, as always, the quality of the products.
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0
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by Leash, Wednesday, May 16, 2012 8:11 PM
I will continue to shopping both online and at the stores,love the products . Love Bath &Body Works products, they leave my skin feeling amazing and our home smelling just as amazing, love,love,love all their products.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 3.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by Di, Wednesday, May 16, 2012 7:51 PM
I am always happy with Bath & Body Works. Even though i think we should be able to use a promotional code along with no shipping. However, I will continue to shop at Bath & Body Works. The products are always very good. I have found no other products of this nature that is better. Thank you. I am always satisfied with all aspects of my purchases from Bath&Body Works. All orders have always be correct, pricing is exactly as stated and contents of packages always in perfect condition. The only problem I have with Bath&Body Works is that if you purchase the current gift, i.e, Mother's Day Special, you can not use the free shipping promo code also. I think loyal repeat customers should get free shipping. I will continue to shop at Bath&Body online and in the stores however. The things mentioned upon outweigh the price of shipping.
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