I have used PaperPort since version 8. Version 10 should be much better. It has some nice ideas added. They just don't work in the first release.

The other reviews of this product spotlight the defects in the initial release. It is usually a good idea to wait for the first patch before writing any review of a product. But it is not four months since ScanSoft allowed this mess out the door, and there is no sign of progress.

Listen to what other people have said. DO NOT BUY THIS PRODUCT UNTIL THEY MEND IT.

I've been using Paperport for years, started before v7 was ever released, and made every upgrade along the way. Each verson was always a nice improvement, espec v9 ...but NOT v10. Stay away from it ...buy v9 instead.

If you were a v9 user, and upgraded to v10, y'all know what I mean. Simply stated, it's trash ...full of bugs, slower than ....slow. Oh so frustrating.

For those of you who never used Paperport before, you MIGHT like v10 ...but that's because you don't know any better. ScanSoft NEEDS A MAJOR!!!! BUG FIX for v10, if even that will ever do the job. Version 10 should have never been released in its current state.

For any newbies to Paperport ...buy v9. It works smoothly, is faster ....and it still has plenty of features that you will like, and other features, once you better learn the software, that you will learn to exploit with satisfaction. The so-called new stuff that v10 supposedly offers is not even close to significant enough for one to have to endure all is 'bugs', inoperabilty and slowness. ...that you will quickly come to find out if you were a knowledgeable user of the earlier versions.

I upgraded to v10 as soon as it was released, and have had to 'tolerate' it everyday, and do 'work arounds' from the way I previously used it, since the day I installed it (a few months ago) ....while waiting, and waiting ...and waiting for Scansoft to release a Patch/update.

...Well enough is enough. Tomorrow is April 1st, and I am no fool! ...I'm switching back to PP-v9.

Like others who have commented here, I have been a very happy Paperport 9 Professional user for several years. Last month, when I got a new high-end laptop with Windows XP Pro and saw that Paperport 10 Pro had just been released, I checked it out and was excited about all the new features.

However, from the moment I loaded it on my computer (and I should note that I am a VERY experienced computer user AND I actually read and follow directions carefully - so this isn't a case of some newbie who didn't know what he was doing) this software has been an unmitigated disaster! Everything ran at the speed of stone and my system crashed repeatedly. In the end, I completely re-imaged my computer back to the way it was when it came from the factory and re-installed all my software. I went back to Paperport 9 Pro and everything is fine again.

BUYER BEWARE !!

This is my first Amazon review. I have been using Amazon since the dawn of time (1997) and this is the only product to move me so much as to break my silence and warn others.

This product is practically non-functional. I have used PaperPort 9 for 2 1/2 years and happily so. I thought 10 would be much better, but it must have been a re-write, because it's very different.

Granted, none of this is a measurable problem just opinion, so here are my measurables:

- Where it once was instantaneous to double-click on a thumbnail to view a document, it now takes 5 to 10 seconds.
- Where once i could move a document between folders instantly, it now takes the same 5 to 10 seconds.
- With Paperport 9, my scanner could run at top speed without stopping. With 10, my scanner overwhelms the app and causes it to crash if i let it run full out.

Paperport is/was a great product, but version 10 is a complete waste. Please purchase version 9 and you'll be glad you did.

Oh, and if you have problems with Paperport -- Scansoft charges you to talk to them about it. All technical support is on a pay-as-you-go basis, no freebies. There are google/yahoo support groups, but they offer little help.

Buyer Beware

I've been using Paper Port 9 for some time, with satisfaction. 10 is, on balance, a step back from 9 and I don't recommend it. The Page Autostraighten feature, so useful in 9, is unavailable in 10. It's always grayed out. Storage of native files could be put in an assigned folder in 9, but not in 10. And 10 operates slower. ScanSoft offers essentially zero customer support except at a charge, so no help there. I'm about to remove 10 and re-install 9.