I bypassed many universal cases to wait for this one. I chose it mainly because my Zire 72 fits snugly, it offers excellent protection, and the inclusion of the camera door. I do agree that the left-swinging cover takes some getting used to, but I don't think it's as much of a problem as the other reviewers. I got used to it fairly easily.

I have two problems with this case. One is the lack of access to the voice memo button. The other problem is the expansion card holders behind the handheld; you have to remove the handheld from the case to get to the holders. Other than these minor problems, this is an excellent hard case. If you don't use the voice memo function often or use a lot of expansion cards, I would recommend it to anyone with a Zire 72.

The good thing about this hard case is that it'll protect the handheld. Those who are left-handed will have no problems, but us right-handed will find it very unconfortable. Since it does not fully open,(the picture above that displays as open as it can be) the case will be in your way to hold it. An other thing that I didn't like was that in order to retrive the expansion cards held in the hard case, you have to take off first the handled in order to be able to get the cards.
I wouldn't recommend this hard case if you are right handed

I was very eager to get this case for my new Zire 72. It's certainly a beautiful case, but not very functional. The front cover doesn't flip all the way under, so that if you're holding it with your left hand, it's difficult to reach the control buttons with your left thumb, as you should be able to. You cannot access the voice recorder button or the slots for the expansion cards unless you remove your zire from the case. Also, the top and bottom are completely open, which provides ready access to the slots, etc, however it does nothing to protect my zire from debris, etc, from the bottom of my purse. Also, the cradle impedes my access to the stylus slightly.

I do like the sliding window in the back that opens so that I can take pictures and video, though.

Re: former posts, this case is wonderful, and is definitely for right-handed people.
Hold it w/left hand and use stylus w/right hand. Works perfectly. Protects perfectly. I highly recommend this case for the Palm Zire 72 handheld.
Go buy it; it's worth it.

Overall, I have adapted to holding the case in my left hand. I slide my index finger thru the top door right indention and my thumb around to the opposite indention (kind of like holding a pistol). With my other fingers extended, it supports the back of the hard case and keeps it a secure writing surface. It took a little getting used to, but it works and is comfortable. Having the door open the other way would have been better. I used to clip my zire 71 on my belt and have broken it by doing so. So when I got my Zire 72 and hard case, I decided to just keep it in my pocket anyway and would not have used the belt clip if offered. The thing that I can't accept is that I have had my case for 2 months, and the sliding door to the camera lens has already worn out. It now slides freely back and forth with no resistance. It does not have a spring in it so when the plastic wears down, (boom!) the door "flies solo". I am worried that I will scratch the lens so I keep it in my left pants pocket with no keys, pens, coins, etc. for that reason. Except for the lens door, I would have been completely satisfied. If the warranty covers this issue, I am sticking with this case.