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Quality Management: Implementing the Best Ideas of the Masters
by McGraw-Hill

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This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM… Read more


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Quality Management: Implementing the Best Ideas of the Masters

Book Description

This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.

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Customer Reviews

Un libro integrador de conceptos de TQM. Imperdible!
Wednesday, February 09, 2000

Este libro permite integrar distintos conceptos de la calidad total que aparecen dispersos cuando se los aborda con otros autores. Pone ?nfasis en los puntos claves para hacer ?xitosa la implementaci?n de iniciativas de TQM. No profundiza sobre herramientas de TQM tampoco lo hace con el tema de costos de calidad. Debe ser le?do por todo aquel que desea resignificar conceptos de calidad total habiendo le?do temas aislados.

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