Even if you have already purchased this program, DO NOT INSTALL IT. Yes your money may be gone but your data will still be there. This program has rendered systems UNBOOTABLE. Meaning for some people who are not tech-savvy, they will be reformatting their drives and reinstalling Windows.

There is a case to be made that this is in fact a defective product. I would not be surprised to see a class action lawsuit. Wouldn't you be upset if you had to reformat your hard drive after trying to install software meant to protect you? As to the five star ratings you will find here - they are likely employees for the vendor (Symantec), so beware.

There are better ways to protect your data in any case, since even if you are running a utility, your hard drive can still fail. A simple method is to store photos etc at an online service that stores them at their original size. This way if your system fails, you can still get the photos back. Same for other types of documents - you can use Yahoo Briefcase, Gmail, burn to a CD, etc. At the very least, store your data on a separate hard drive (D: etc) distinct from that upon which you installed your OS (C: etc), so if you have to reformat/reinstall software, your data remains intact.

Symantec should be pulling this product from the market, they must obviously know at this point the product is defective and will destroy many users' systems. Oh and if you want to call them and tell them you will be paying for the call. How this product made it through testing is beyond me.

This is by far the most buggy, speed draining, useless garbage software ever written. Symantec has slowly morphed into a junk software vendor interested only in selling you useless gimmicky crap that breaks your computer. I am a computer technician and I see over 1,500 computers a year. Of the ones with this software installed, (perhaps 75 or more), NONE of them has functioned properly with this sloppy monstrosity on it. Symantec thinks since they own the trademark Norton, people will buy it's software because of it's once well-earned name recognition. And alas; they are right. The mindless masses eagerly shell over an exorbanent amount of money to adopt a little yellow box with the word NORTON on it, but beware - don't even get the BOX close to your computer. There should be a class action lawsuit against this crooked company. Anyone who gives this product good reviews either is in a persistent vegetative state or works for Symantec. Horrible, Horrible, Horrible. Period.

Man, do I wish I had read reviews before switching from SystemWorks 2002 to 2005. It was recommended to me by a family member to purchase the software rather than just subscribing for updates... BIG mistake.

Before I had a perfectly working GoBack. Now it won't even install (since I had to uninstall the old version to install the new one). Guess I'm relying on system restore now.

The Antivirus installed... after quite a bit of time. But at least that is working, which is the only reason I'm giving 2 stars instead of 1. But I definitely DO NOT recommend the product. Subscribe for the updates if you have an older version or get something else entirely. Trust me. It's not worth the headache. And their web customer service doesn't provide any useful insight. I refuse to pay another $30 to talk to the phone support.

I work with computers, and I have yet to have a successful install of NSW 2005 on over 50 computers. If you desire successful install you must reformat your hard drive and then intall NSW 2005 first before any other programs. On several of my clients I elected just to update the NSW 2004 anti virus subscription, so much easier. Don't waste your time with this version. Norton also, had similar probelms with thier 2003 version, which they repeated denied had any problems, but searching the web found problem after problem with installation.

Despite of the bad review that I read I thought I'd take my chance anyway. My systems was running systemworks 2003 and it's about time for me to upgrade.
I like it so far. not much different from 2003 version. Nicer interface. You have to uninstall the old version before it allows you to install this version though. They probably don't want it to conflick with the new version. Which is fine with me. I don't want to run into any problem. It did not slow my system down at all. I'm running XPHome version AMD2000+XP with 1gig of ram.